Shipping Policy
At pawgroompro.com, we are committed to ensuring your order is delivered safely and quickly. Below are the details regarding shipping within the United States:
- Shipping Coverage
We currently offer shipping services exclusively within the United States.
International shipping is not available.
- Shipping Methods
We utilize reliable U.S. shipping carriers to ensure the safe delivery of your packages:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (Federal Express)
The most suitable shipping carrier will be automatically selected based on the product’s size, weight, and destination.
- Delivery Time
Orders require 1–3 business days to process.
Standard delivery time is 3–6 business days, calculated from the date the order is shipped.
Actual delivery times may vary due to distance to the destination, holidays, or weather conditions.
A tracking number is provided for all orders, allowing you to check your shipment’s status at any time.
- Package Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number.
You can use this tracking number to visit the respective carrier’s website (USPS, UPS, or FedEx) and view the real-time status of your shipment.
- Shipping Notes
Please ensure that you provide a complete and accurate shipping address (including street number, zip code, and contact phone number).
We cannot be held responsible for any delays or lost packages resulting from an incorrect or incomplete address.
If you are not present at the time of delivery, the carrier may leave the package in a secure location or with a neighbor; please check for any delivery notifications left by the carrier.
- Handling Shipping Issues
In the event of a lost, delayed, or damaged package, please contact our customer service team immediately upon receipt of the package:
Phone: (857) 857-7505
Email: [email protected]
We will assist you in contacting the shipping carrier to file a claim or arrange for a replacement shipment.
