Privacy Policy

Privacy Policy

At pawgroompro.com, we place a high priority on your privacy and data security. This Privacy Policy outlines how we collect, use, protect, and share your information, as well as your rights regarding data processing.

Information We Collect

Personal Information: Name, email address, mailing address, phone number, and payment information (used solely for order processing).
Non-Personal Information: Browsing behavior, visit times, device type, and IP address (used to optimize website performance and security).

How We Use Information

Processing orders and payments
Providing customer support
Optimizing the website experience
Sending promotional and service notifications (you may opt out)

Information Sharing

We do not sell personal information to unauthorized third parties. Information is shared only in the following circumstances:

With service providers necessary to fulfill orders and facilitate shipping
To comply with legal and regulatory requirements
To protect the legitimate interests of the company

Data Security

We employ industry-standard encryption and security measures to protect your data, ensuring that your personal information remains safe and secure.

Data Retention Period

All personal data related to orders will be retained for 7 years after the order is completed, in order to facilitate tax compliance, warranty claims, and other legal requirements.

CCPA (California Consumer Privacy Act) Specifics

If you are a California resident, you possess the following rights:

The Right to “Opt Out of the Sale of Personal Information”: We do not sell your personal information.
The Right to Access and Deletion: You may request to access, modify, or delete your personal information.

To exercise these rights, please submit a request via our dedicated email address: [email protected]. We will process your request within the timeframes prescribed by law.

Children’s Privacy

We do not knowingly collect information from children under the age of 13. If we discover that we have inadvertently collected information from a child, we will delete it immediately.